All customers of DecaTech Solutions, Inc. ("DecaTech") are
billing and cancellation policy (this "Policy"). Use of a customer
of DecaTech Solutions' services or network constitutes acceptance by such customer
the terms of this Policy.
All customers are required to provide DecaTech with accurate and complete
billing information, including legal name, physical address, e-mail address,
telephone number, and accurate payment information (i.e., credit card or
ACH). All customers must report any changes in such billing information to
DecaTech Solutions within 30 days of such change.
Invoices for hosting service are e-mailed, faxed or mailed on
the first day of the month, in correlation with a customer's billing cycle.
shall be invoiced and charged upon completion of work for other services,
rates in effect for the billing period in which those charges are incurred,
including but not limited to charges for any purchases made through DecaTech's
services. The customer shall pay all applicable sales and use taxes relating
to its use of DecaTech services.
Customers are responsible for payment of invoices regardless of whether
such invoices were actually received. For customers paying by credit card
or ACH, all customers are responsible for being aware of the amount that
shall be automatically charged from such customer's account each month. For
customers paying by check, unless otherwise stated, payments are due within
30 days after the date that the invoice is e-mailed, faxed, or mailed by
Late fees of 1.5 percent shall be applied to balances that remain unpaid
10 days after the due date, and are due and
payable by the customer. An additional 1.5 percent late fee will be applied
to the balance every 30 days until payment is received. If payment is not
received within 60 days of the due date, DecaTech may suspend
the customer's access to DecaTech services.
for payment of all costs, including but not limited to attorney's
accounts. Customers wishing to reinstate service will be subject to a $40
All charges invoiced to a customer shall be deemed to be valid and undisputed
unless the customer disputes such charges in writing within 60 days after
the invoice is e-mailed, faxed or mailed by DecaTech to the customer.
Usage in excess of account quotas are billed monthly, on the first day of the
month following the month of usage, at the current rates for the lowest unit
of additional disk space and/or bandwidth.
Account or service cancellations must be requested via written notification
to DecaTech via one of the following methods:
- Via email to firstname.lastname@example.org
- Via fax to 303.770.6410
- Via the U.S. Postal Service to:
DecaTech Solutions, Inc.
P.O. Box 3932
Englewood, CO 80155
Written notification must include domain name, login
name, customer name, address and telephone number, and the effective
date of termination
account or service. Written
notification must be received by DecaTech no less than 10 days
prior to the requested date of termination. A prorated credit will be attempted
to be refunded to the customer for any paid for, but unused service. Setup
fees are non-refundable. If a customer's web content
is fully paid for, the customer may request a CD-ROM copy of their content
a $45 fee.
DecaTech reserves the right to add, delete, or modify
any provision of its Billing and Cancellation Policy at any time with written