DecaTech Solutions
  
DecaTech, Your Personal Internet Professionals

Email FAQ

  1. What are POP3 email accounts?
  2. DecaTech has spam blocking with its UNIX hosting plans - why do I still get spam?
  3. How do I send my outgoing email thru my domain (DecaTech's server)?

  1. What are POP3 email accounts?

    See answer in web hosting FAQ.


  2. DecaTech has spam blocking with its UNIX hosting plans - why do I still get spam?

    While our spam blocking measures help, they are not a 100% measure. We do not want to ever inadvertantly block legitimate email from reaching you, which can happen when spam blocking efforts are too aggressive.

    We are constantly working to improve our spam blocking measures.


  3. How do I send my outgoing email thru my domain (DecaTech's server)?

    These instructions work for Outlook 2000 and Outlook Express. If you need specific instructions for a newer version of Outlook, please contact us.

    Go to Tools->Accounts.

    Find your DecaTech POP account and click on Properties.

    Go to the Servers tab.

    Near the bottom, make sure there is a checkmark where it says "My server requires authentication".

    Confirm with the Settings button that it is using the "same settings as your incoming mail server".

    In most cases you should now be able to send out email thru DecaTech's servers. If this does not work, try your own ISP, as some may block the use of our server for outgoing mail.